Jay Nixon on The Beauty Biz Show with Lori Crete

We often refer to my life partner and today’s guest, Jay, as an esthetician by association. He owns a fitness studio and supplement company, runs a coaching business, and has written two books. In this episode, we talk about cultivating the client experience and ways to show your client that you care beyond the transaction.…

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Policies and Procedures on The Beauty Biz Show with Lori Crete

Today I want to have a chat about cancellation policies and procedures. This is a hot topic for solo and small business service providers because we are too often taught that the customer is always right, and this causes a huge profit loss for our businesses. So in this episode, I explain how you can…

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Renée Rouleau on The Beauty Biz Show with Lori Crete

The Beauty Biz Show is celebrating its 200th episode with the return of my second-ever guest on the show, Renée Rouleau. It was fantastic to have Renée back on the show to talk about how her new business model was informed by her early experience as one of the first estheticians to have their own…

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Wende Zomnir on The Beauty Biz Show with Lori Crete

Today’s guest Wende Zomnir is the co-founder and founding partner of the iconic Urban Decay makeup brand. She started the company out of her bungalow in 1996, making waves by creating makeup for everyone back when makeup was still mostly for the stereotypical beautiful woman. In this episode, Wende talks about how it felt selling…

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Solocast - Comparisons That Matter on The Beauty Biz Show with Lori Crete

Setbacks are inevitable in business, but they do not have to be the end of your world as you know it. Today I talk about five false esthetician setbacks that are common in our industry and I share ways to reframe these “setbacks.” I have been through all of these setbacks and they have each…

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Solocast - Comparisons That Matter on The Beauty Biz Show with Lori Crete

Today I want to chat with you about moving into the new year and increasing your abundance and profits. With the current inflation situation, maybe we all need some motivation on what to do to usher in success, so in this episode, I share some tips that I have learned over my 20 years of…

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